Airpods not genuine
When i search by the serial number it shows my airpods are valid but when i connect them Mobile shows my airpods are not genuine
User profile for user:
Drew_7
User level:
Community Specialist
Hello GODFATHERz,
Based on the alert you're receiving the best steps to take can be found in the following support article. Although your serial number is recognized via the Check Coverage website there can be other reasons you receive this alert, such as software: If you see an ‘Accessory may not be supported’ alert - Apple Support
We hope this helps!
Cheers.