My iPhone was stolen during the delivery process

I bought iphone. , It was delivered empty box, without iphone inside. Phone was stolen by courier. And already activated. Can you help me with this problem? I need to know location of phone.



[Edited by Moderator]


iPhone 14 Pro

Posted on Jan 12, 2023 2:29 PM

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Posted on Jan 12, 2023 2:42 PM

Bake_1 wrote:

I bought iphone. , It was delivered empty box, without iphone inside. Phone was stolen by courier. And already activated. Can you help me with this problem? I need to know location of phone.


[Personal Information Edited by Moderator]

Report it to Apple and the mail carrier. Can't be tracked since it was stolen before you could set up find my with your account.

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Question marked as Top-ranking reply

Jan 12, 2023 2:42 PM in response to Bake_1

Bake_1 wrote:

I bought iphone. , It was delivered empty box, without iphone inside. Phone was stolen by courier. And already activated. Can you help me with this problem? I need to know location of phone.


[Personal Information Edited by Moderator]

Report it to Apple and the mail carrier. Can't be tracked since it was stolen before you could set up find my with your account.

Jan 12, 2023 3:07 PM in response to Bake_1

Bake_1 wrote:

Im from Kazakhstan, and there is no apple store, it’s impossible to contact with apple, apple support works only for countries with apple store there. Phone was stolen and activated by shipping company courier, I have no access to watch the phone in find my app.

Then report from where you bought the device from, contact the shipping company owner/manager.

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My iPhone was stolen during the delivery process

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