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App Store using incorrect Apple ID sign in for me

App Store is using the wrong email for my Apple ID. Asking for a password to sign in.



Posted on Jan 12, 2023 3:05 PM

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Question marked as Top-ranking reply

Posted on Jan 12, 2023 5:45 PM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

1 reply
Question marked as Top-ranking reply

Jan 12, 2023 5:45 PM in response to tricia270

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID or password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *

App Store using incorrect Apple ID sign in for me

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