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User profile for user: Txmasterflorist7
Txmasterflorist7 Author
User level: Level 1
12 points

Apple CarPlay microphone issues

Has anyone found the solution for the Apple CarPlay low microphone or whooshing garbled noises at higher driving speeds when you call someone with CarPlay and you hear them find but once you begin driving they cannot hear you or you sound really really low to them at low speeds.?

mir only happens in my 2023 Chevy traverse and it happens with both mine and my husband’s iPhones 13pros. It does not happen in his 2022 Chevy Colorado, so I’m guessing it’s the CarPlay in my car? Loose wire? Who could I take it up to get it fixed?


Posted on Jan 12, 2023 6:15 PM

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User profile for user: Lissy_12
Lissy_12
User level: Community Specialist

Posted on Jan 15, 2023 4:38 PM

Hi Txmasterflorist7,


Thank you for using the Apple Support Communities! If you're experiencing an unexpected issue with CarPlay, the steps below may help:


If you need help with CarPlay

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

Hope this helps!

Have a great day.


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User profile for user: Lissy_12
Lissy_12
User level: Community Specialist

Jan 15, 2023 4:38 PM in response to Txmasterflorist7

Hi Txmasterflorist7,


Thank you for using the Apple Support Communities! If you're experiencing an unexpected issue with CarPlay, the steps below may help:


If you need help with CarPlay

Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps — checking CarPlay after each step:
1. Check your connection to your CarPlay stereo:
If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

Hope this helps!

Have a great day.


Reply

Apple CarPlay microphone issues

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