Porting my number

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Porting my number

I recently moved to a new provider. My number ported but I cannot send text messages. I messages work fine and I can receive normal texts. I have tried to get it resolved but they keep sending me round in circles.

I am going to change providers as a last resort. Is this ok given there is an existing fault with texts. Can it work again with another provider?

Thanks

Posted on Jan 13, 2023 1:29 AM

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Answer 1

Jan 13, 2023 1:35 AM in response to meni_gee

I am not clear on what you mean by normal texts. Please understand the following..

iMessage (Blue) -

iPhone to iPhone: requires internet (Either over WiFi or Cellular Service) as it is sent over internet protocol. Needs Activation on your device.
iPhone to Android: Not available

SMS/MMS (Green) -

iPhone to Android: does not require any internet it is sent over cellular voice protocol. Needs to be enabled by your Carrier for the SIM used by you.
iPhone to iPhone: When iMessage is not activated or the device is not connected to the internet either over cellular or WiFi

It will turn from Blue to Green if you have enabled "Send as SMS" and whenever your iPhone is not connected to the internet it is sent as SMS (green) to all iPhone users.

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Porting my number

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