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Billing

Help, Apple has billed me for something I didn’t pay for, and it’s not even showing up in my payment history so I can’t file for a refund.

please I need this rectified quickly, it’s making me unable to trust my phone with mobile payments currently.

iPhone XS Max, iOS 16

Posted on Jan 13, 2023 2:50 AM

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Question marked as Best reply

Posted on Jan 13, 2023 5:40 AM

I’m afraid I’m just a person like you and cannot specifically help you. Please go to the link. There is info there that may help, and there’s also a way to contact apple directly to find out what it is.


If apple has no record of the transaction then it could be possible that it’s a fraudulent charge.

If you see 'apple.com/bill' on your billing statement - Apple Support


2 replies
Question marked as Best reply

Jan 13, 2023 5:40 AM in response to Bandobaby

I’m afraid I’m just a person like you and cannot specifically help you. Please go to the link. There is info there that may help, and there’s also a way to contact apple directly to find out what it is.


If apple has no record of the transaction then it could be possible that it’s a fraudulent charge.

If you see 'apple.com/bill' on your billing statement - Apple Support


Billing

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