My contacts are not showing up on my iPhone! 😨

I had almost 1000 contacts on my iPhone. After installing latest version of iOS 16smt, a few weeks ago, they all diminished from my list and left me with only 177 contacts. The remaining have no singular logic to be left.

Since then I could not find a way to retrieve them.

Please help! I lost my treasure.

iPhone 12 Pro Max

Posted on Jan 13, 2023 3:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 5:00 PM

Hi Anderona,


Thanks for coming to Apple Support Communities for help today.


It sounds like you may have been syncing Contacts with more than one service. Are you using iCloud Contacts? Make sure it's switched on in Settings > [Your Name] > iCloud > Apps Using iCloud.


If it is switched on, you can visit iCloud on a computer's browser and possibly retrieve any deleted contacts as described here: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud.


"Restore your contacts or bookmarks from an earlier version


  1. Sign in to iCloud.com.
  2. Scroll down to the bottom of the window, then select Data Recovery.
  3. Select Restore Contacts or Restore Bookmarks. 
  4. Select Restore next to the date before you deleted the content.
  5. Select Restore again to confirm. After the restore completes, you get a notification on iCloud.com and an email at the address on file with your Apple ID."


If that doesn't explain it, were you possibly syncing contacts with a third-party service like Gmail or Yahoo? You can check Settings > Contacts > Accounts and add any account back you might need. This article will explain further: Manage and delete contacts on your iPhone or iPad.


You can also check the webmail portal for your contacts if you have been syncing with a mail service.


Have a fantastic day!


1 reply
Question marked as Top-ranking reply

Jan 15, 2023 5:00 PM in response to Anderona

Hi Anderona,


Thanks for coming to Apple Support Communities for help today.


It sounds like you may have been syncing Contacts with more than one service. Are you using iCloud Contacts? Make sure it's switched on in Settings > [Your Name] > iCloud > Apps Using iCloud.


If it is switched on, you can visit iCloud on a computer's browser and possibly retrieve any deleted contacts as described here: If you accidentally deleted your calendars, bookmarks, or contacts from iCloud.


"Restore your contacts or bookmarks from an earlier version


  1. Sign in to iCloud.com.
  2. Scroll down to the bottom of the window, then select Data Recovery.
  3. Select Restore Contacts or Restore Bookmarks. 
  4. Select Restore next to the date before you deleted the content.
  5. Select Restore again to confirm. After the restore completes, you get a notification on iCloud.com and an email at the address on file with your Apple ID."


If that doesn't explain it, were you possibly syncing contacts with a third-party service like Gmail or Yahoo? You can check Settings > Contacts > Accounts and add any account back you might need. This article will explain further: Manage and delete contacts on your iPhone or iPad.


You can also check the webmail portal for your contacts if you have been syncing with a mail service.


Have a fantastic day!


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My contacts are not showing up on my iPhone! 😨

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