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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
i have had my iphone 11 since mid 2021 (i think), and it has recently started overheating/getting really hot all of a sudden at random times. it has never done this before. so i guess im wondering if i should just buy a new iphone or try to get it fixed. thank you! :)
iPhone 11, iOS 16
After reading this support article:--> If your iPhone or iPad gets too hot or too cold, check you battery status by going to Settings>Battery>Battery Health>Maximum Capacity and tap there.
What percentage can you see? If it is close to 85-80% (bearing in mind that that value is related to when your battery, not your iPhone, was new), and this means that it is reaching the critical point of its life, and might have unpredictable behavior.
Should be this case, create a full backup of your device on a regular basis (before the battery dies), and make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.
Shouldn't be this case, for your peace of mind, have your device inspected. After checking it out, Apple technicians will give you all the available options.
Regards
Giulio
(*) You can do it:
After reading this support article:--> If your iPhone or iPad gets too hot or too cold, check you battery status by going to Settings>Battery>Battery Health>Maximum Capacity and tap there.
What percentage can you see? If it is close to 85-80% (bearing in mind that that value is related to when your battery, not your iPhone, was new), and this means that it is reaching the critical point of its life, and might have unpredictable behavior.
Should be this case, create a full backup of your device on a regular basis (before the battery dies), and make an appointment (*) and have your battery replaced at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector.
Shouldn't be this case, for your peace of mind, have your device inspected. After checking it out, Apple technicians will give you all the available options.
Regards
Giulio
(*) You can do it:
Hello,
Start here:
If your iPhone, iPad, or iPod touch gets too hot or too cold
If no help, have it checked.
Good luck.
overheating
