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AirPlay connected to devices, Not playing

Have been having issues with wireless airplay that used to be flawless until it failed lately. Whatever device I try, iPhones (SE3rd. / 13 Pro) or iPad, it shows connected status on both screens of device and TV but nothing transmits, it’s the same issue whether I use it through an Apple TV box (2)or a Roku streamer (2). I got a third party Lightning Digital AV to HDMI converter and connected through cable, no issues there.(so, no HDCP copyright protected contents)

wireless connection: (same hardware for over a year and a half without problems) 2 separate routers (T-Mobile home internet gateway/router and Ethernet connected T-P link router) Surfshark VPN on iPad and one iPhone.

attempts: reset, turn off & unplug routers. Reboot iPhone. Switch from one router to another. Remove VPN. Use device not loaded with VPN.

First image is that of a Roku streamer box.

Second & third from AppleTV streamer box.





iPhone 13 Pro

Posted on Jan 13, 2023 6:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2023 5:25 PM

Hello Sam_MA,


We would like to see how we can help you with AirPlay not working as expected. It looks like you have already done a lot of great troubleshooting on your own. The best thing to do at this point would be to get you in touch with Apple Support directly for further assistance at: Get Support - Apple


Cheers!

1 reply

AirPlay connected to devices, Not playing

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