icloud forgotten password

Hello, my friend forgot the password of his account, during the recovery attempt, a confirmation code was sent to his phone, which he printed in the required field, but a confirmation code was also sent to his email, but he forgot the password, so he cannot confirm the email. put the code in the required place, now after several unsuccessful attempts, my friend's iCloud account has been blocked for 13 days, but the information there is urgently needed.

Is it possible to restore the account earlier than 13 days? please help us in any way, the information there is very urgently needed, because we love apple, we don't want to give up and use another mobile phone because of a small problem. Thank you in advance.