AirPods are no longer able to utilize “ hey siri”

Good day madbruiser24, 

We understand that no voice commands are working. To clarify, is this only when your AirPods are connected or is this all voice commands you use with your iPhone 11? 

Here are a few steps to take - If "Hey Siri" isn't working on your iPhone

Check if "Hey Siri" is turned on

1. Go to Settings.

2. Tap Siri & Search.

3. From here, make sure the following settings are turned on:

• Listen for "Hey Siri"

• Allow Siri When Locked

Set up Siri to recognize your voice

1. Go to Settings.

2. Tap Siri & Search.

3. Turn off Listen for "Hey Siri," then turn it back on.

4. When the Set Up "Hey Siri" screen appears, tap Continue.

5. Say each command that you see on your screen.

6. Tap Done.

If Siri stops responding

1. Go to Settings.

2. Tap Siri & Search.

3. Tap Siri Responses. 

4. Tap Prefer Spoken Responses to hear Siri speak responses, even when Silent mode is turned on.

Thanks. 

Did you ever get this fixed?

Did you get this fixed?