danelle160 Author

Level 1

4 points

Group messaging issues

Just upgraded from IPhone 11 to iPhone 14 pro. My group messaging is not working if an android is involved. My MMS is on and my group messaging is on. I have deleted the group message, hard shut off phone and updated IOS and it’s still not working. I really need group messaging to keep up with parents health issues with family members.

iPhone 14 Pro, iOS 16

Posted on Jan 13, 2023 6:28 PM

Reply

Similar questions

Group chat issue I have a group chat with several iPhone users and an Android user. I used to have no problems messaging them with my old iPhone 8, but since I upgraded to the iPhone 14 plus I don’t get any messages from the group and my messages don’t get sent. I can text each person individually and group message the iPhone users, but any group chat with the Android user doesn’t work (I can message him directly just fine). Does anyone know what’s wrong? Any guidance would be helpful!
1307 3
Group Messaging not working on iPad Has anyone figured out why iPads don't show group messaging yet?
1166 1
Group Messaging Not Working & Toggle Missing in MMS Settings Have Followed all the Trouble Shooting: STILL NOT WORKINGI don't seem to now have the ability to be in any group chats via iMessage which is causing quite a few issues. I send group messages to iPhone under and they are not going thru or received... I've checked my iMessage settings and Group Messaging is no longer on there like it used to be on my iPhone (MMS Messaging (on), Show Subject Field, Character Count & Blocked contacts) are all that appear under SMS/MMS. I've reinstalled the latest iOS update (17.5.1) Restarted my phone numerous times. Switched iMessage off and on again. Reset network settings. Logged out/in of iCloud and nothing has worked. The Group messaging option is just not showing up. This seems to be an issue for many users on the web. Apple Support when can we expect a fix??
949 1

3 replies

Level 10

431,160 points

Jan 14, 2023 5:19 AM in response to danelle160

You need MMS enabled by your Carrier for the SIM that you use and then enable it in your Settings. See the Pic below

Reply

Level 10

431,160 points

Jan 14, 2023 5:25 AM in response to danelle160

danelle160 wrote:

my group messaging is on.

I am not sure what this is "group messaging is on. ".

Please go through this --> Send a group text message on your iPhone or iPad - Apple Support (IN)

Reply

danelle160 Author

Level 1

4 points

Jan 14, 2023 6:28 AM in response to SravanKrA

I have both of those on under my settings on my phone.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Group messaging issues

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up