Data internet not working on phone

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Level 1

4 points

Data internet not working on phone

Hey I have an iPhone 12 with iOS 16 update, something is wrong with internet data on my phone, it tells me it’s on but certain apps won’t let me log on saying no internet connection Wi-Fi says it’s on but the icon does not show on my phone so it’s not working and my vpn keeps jumping back off every time I try and turn it on. I have no clue what’s wrong or how to make my data connection work. Anyone had a similar problem or knows what I can do?

iPhone 12, iOS 16

Posted on Jan 13, 2023 8:48 PM

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Answer 1

SravanKrA

Level 10

433,130 points

Jan 14, 2023 12:24 AM in response to Eviexo

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Data internet not working on phone

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