You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: xitlalli_1115
xitlalli_1115 Author
User level: Level 1
4 points

my phone is frozen

hi! so i was downloading tiktok and then so it showed the one notification that says if you want them to send you notifications, then so i tried pressing don't allow and then my phone froze in that. i have tried to turn off my phone and to also force restart.. i’ve done all the steps to force restarting but the sos alarm thing keeps going off. do i just let the sos go off and my phone will turn off? and also would it work if i tried to let my battery run down until it turns off? thank you

iPhone 12

Posted on Jan 14, 2023 6:25 AM

Reply
Question marked as Top-ranking reply
User profile for user: Rudegar
Rudegar
User level: Level 10
173,970 points

Posted on Jan 14, 2023 10:26 AM

if it was me then I would 

 

try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not

then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would 

contact apple about repair Contact - Official Apple Support

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Rudegar
Rudegar
User level: Level 10
173,970 points

Jan 14, 2023 10:26 AM in response to xitlalli_1115

if it was me then I would 

 

try restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not

then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would 

contact apple about repair Contact - Official Apple Support

Reply

my phone is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up