Mail loses signatures

That worked for me - thanks!

Thank you so much. Has been driving me insane... Very very grateful

How do I fix this?

hi genieen,

It's great that you took the time to post a reply, however simply reiterating the instructions available on "help" is not adequate. Firstly I suspect most of us here are intelligent enough to have had a look at that resource before appealing to the apple community; secondly, if you took a minute to look at the question and replies carefully you would see that this is a recurrent problem that has still not been addressed by apple after at least five years. It would be much more helpful to the community if you followed the thread subsequently and reported the issue back to apple engineers for the next update.

Many thanks,

Alex

Check out the suggestion further up in this thread. https://discussions.apple.com/thread/254556408?answerId=258674617022#258674617022

It doesn't look like it resolves this for everyone, but it certainly fixed it for me and others

miroslavmajdak response worked form me on https://discussions.apple.com/thread/254556408?answerId=258674617022#258674617022

Hey Zachary, make sure you are going into icloud drive and selecting mail there, NOT the first mail you see. This worked for me.

Exit Mail

System Preferences > iCloud > iCloud Drive > Options... >

Turn Mail OFF (Important: this is NOT the first Mail you see, in the

main iCloud window, this is the Mail in the iCloud Drive options

window). Click done.

Open Mail and input your signatures. Close Mail. Open Mail to test. Close it once again. Go back to system settings and turn back ON Mail the same way you turned it off. Open Mail again. Should be there. Hope this helps.

hello bradyinreno,

unfortunately it only work partly for me. Some signatures stayed, others vanished. I have 3 mail addresses, and 7 signatures. Any recommendations? It's pretty annoying.

Also, I don't understand why the signatures do not synchronize between devices (ipad, iPhone).

Thanks for help

Signatures on phones and iPads are entirely different. Have to make them on that. Always have.

For your computer, follow the directions but delete and recreate any signatures that are having issues. I just copied my signatures, hit the + and made them again. Give them a slightly different title as well. Hopefully that helps

I know signatures on phones and iPads are entirely different. I just thought there might be a way to sync them. Would be great!

Ok, so far it seems to work with the signatures. I hope it stays. I use quiet elaborate signature with many different colors, so its always a lot of work to recreate them as the colors seems to vanish when I copy them.

I hope for the best. Thanks anyway!

I have attempted the "fix" three times. I turned off iCloud mail (the correct setting) and re-created my email signatures. I closed out mail and when I reopened mail the signatures were gone.

What gives Apple? This is a significant flaw that needs urgent attention.

PLEASE HELP!

Thanks,

Jess

After the latest iOS update on my iMac, I also lost all signatures from my mail preferences. When I recreated them from old sent emails, I could not get them to show up as available choices when composing a new email.

My problem, solved by a good Apple support tech, was that I had multiple internet accounts for the same email address from my mail provider (Comcast), one for Notes and one for Email. They were not named clearly enough so in the Mail preferences, these accounts showed similarly on the left when in the Signature editing panel. I had created my signatures for the Notes account, which will not show when composing an email. When I recreated the signatures in the correct email account, all the signatures showed up as expected.

I then renamed the internet Notes account in System Preferences to include "Notes" in the account name to avoid making the same mistake again. You can also match your account name in the Mail Inbox on the left hand side to the account name in System Preferences under Internet Accounts to ensure you get your signatures attached to the correct account.

This will not apply to everyone's missing email signatures, but may help others like me. Below shows the

account names after renaming to include "Notes" to clearly identify which ones were for Notes only. Prior to renaming, they were almost identical. Thanks Apple Tech Support.

Works a charm! Thanks Brady!

I went nuts because of this. And Apple still didn't fix it. Thank you very much for this bradyinreno!!!!!!!