Refund

I asked for a refund for someone my brother bought before Christmas and it says not eligible for refund when my brother bought it I even told them why and it said the same thing I want a refund on it pls

iPhone 12 Pro Max, iOS 16

Posted on Jan 14, 2023 5:08 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2023 5:51 PM

Hello ~ Are you asking about a refund for a device? Explain what you are asking a refund for? If it is for a device such as and iPhone… click below to see you have 14 days…


Returns & Refunds - Shopping Help - Apple


If it is for App Store, iTunes Store, Apple Books, or other Apple services …


Request a refund for apps or content that you bought from Apple - Apple Support


If you have requested a refund in the above link and it has been refused you can try again but possibly receive the same “not eligible” reply. You may also try and contact Apple…


Contact Apple for support and service


Contact - Official Apple Support


~Katana-San~


2 replies
Question marked as Top-ranking reply

Jan 14, 2023 5:51 PM in response to Michaelsmithskfbf

Hello ~ Are you asking about a refund for a device? Explain what you are asking a refund for? If it is for a device such as and iPhone… click below to see you have 14 days…


Returns & Refunds - Shopping Help - Apple


If it is for App Store, iTunes Store, Apple Books, or other Apple services …


Request a refund for apps or content that you bought from Apple - Apple Support


If you have requested a refund in the above link and it has been refused you can try again but possibly receive the same “not eligible” reply. You may also try and contact Apple…


Contact Apple for support and service


Contact - Official Apple Support


~Katana-San~


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Refund

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