Hello how can I get a refund for an accidental app purchase
Hello my daughter accidentally purchased a year subscription for an app how can I cancel it and get a refund it just happened
iPhone 13 Pro, iOS 16
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If the subscription isn't billed through Apple:
Don't see the subscription when you follow the steps to cancel your subscription? You might have purchased that subscription from another company.
On your bank statement, find the charge for the subscription. If your bank statement doesn't say Apple, apple.com/bill, or something similar, Apple doesn't provide this subscription to you. To cancel the subscription, contact the company that offers the subscription to you. Statements often list the name of the company, such as Hulu, Pandora, YouTube, Amazon, HBO, etc.
Resources:
▷ Confirm charges on your billing statement.
▶︎ Request a Refund.
Need more help?
- Chat now or call 1-800-APLCARE.
- International Support.