Activation lock
I loan my uncle my iPhone until he got a new phone and now it’s activation locked and he won’t reply to me.
[Image Edited by Moderator to Remove Personal Information]
iPhone XR
Question marked as
Hi,
From all the images you posted I am thinking you are trying to submit an activation lock removal request. There is a web site for doing that and you should submit your request according to their guidelines:
Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt* issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer).
*Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support