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When i plug in my pc, pc closed.

Do you know what is the problem?

Posted on Jan 15, 2023 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2023 8:52 AM

Hey antria241,


Thanks for posting in Apple Support Communities. From your screenshot, we can see that your Mac has recently experienced a kernel panic.


The following sections of the User Guide has more information: If your Mac restarts and a message appears - Apple Support


  • "Restart your Mac in safe mode. If it successfully starts up in safe mode, choose Apple menu  > App Store, click Updates, then install any available updates.
  • Uninstall any plug-ins or other enhancement software from manufacturers other than Apple. If you recently updated macOS or an app, plug-ins and other software that worked in the past may no longer be compatible. Read the manufacturer’s documentation (including Read Me notes) to be sure the software is compatible with your version of macOS.
  • Disconnect all devices except for an Apple keyboard and mouse. Remove hardware upgrades from other manufacturers, such as random-access memory (RAM) and Peripheral Component Interconnect (PCI) cards. Then try restarting your Mac.
  • If this resolves the issue, reconnect one device at a time, restarting your Mac after reconnecting each one, until you determine which device is causing the problem.
  • Use Apple Diagnostics to diagnose problems with your computer’s internal hardware, such as the logic board, memory, and wireless components. See the Apple Support article Use Apple Diagnostics to test your Mac."


We hope this helps! Take care.

1 reply
Question marked as Top-ranking reply

Jan 17, 2023 8:52 AM in response to antria241

Hey antria241,


Thanks for posting in Apple Support Communities. From your screenshot, we can see that your Mac has recently experienced a kernel panic.


The following sections of the User Guide has more information: If your Mac restarts and a message appears - Apple Support


  • "Restart your Mac in safe mode. If it successfully starts up in safe mode, choose Apple menu  > App Store, click Updates, then install any available updates.
  • Uninstall any plug-ins or other enhancement software from manufacturers other than Apple. If you recently updated macOS or an app, plug-ins and other software that worked in the past may no longer be compatible. Read the manufacturer’s documentation (including Read Me notes) to be sure the software is compatible with your version of macOS.
  • Disconnect all devices except for an Apple keyboard and mouse. Remove hardware upgrades from other manufacturers, such as random-access memory (RAM) and Peripheral Component Interconnect (PCI) cards. Then try restarting your Mac.
  • If this resolves the issue, reconnect one device at a time, restarting your Mac after reconnecting each one, until you determine which device is causing the problem.
  • Use Apple Diagnostics to diagnose problems with your computer’s internal hardware, such as the logic board, memory, and wireless components. See the Apple Support article Use Apple Diagnostics to test your Mac."


We hope this helps! Take care.

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