Not receiving specific texts iPhone SE (2nd gen)

I have an iPhone SE (2nd gen), and I don't seem to receive texts from taxi companies. I've tried toggling messages and MMS on and off, and my texts are kept forever. What else can I try?

Posted on Jan 15, 2023 12:12 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 9:34 AM

Hello Flic,


Let's also restart your iPhone using the steps below:


1. Press and hold the side button until the power-off slider appears.
""

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button until you see the Apple logo.


You can find those steps in this resource: Restart your iPhone - Apple Support Restarting can sometimes help to address odd behaviors.


You'll also want to make sure those particular contacts aren't blocked: Block phone numbers, contacts, and emails on your iPhone or iPad - Apple Support


Should you still be unable to receive text messages from those particular contacts, you'll want to reach out to your carrier. They'd be in the best position to assist with SMS or MMS related conflicts.


Take care.

1 reply
Question marked as Top-ranking reply

Jan 17, 2023 9:34 AM in response to Flic

Hello Flic,


Let's also restart your iPhone using the steps below:


1. Press and hold the side button until the power-off slider appears.
""

2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button until you see the Apple logo.


You can find those steps in this resource: Restart your iPhone - Apple Support Restarting can sometimes help to address odd behaviors.


You'll also want to make sure those particular contacts aren't blocked: Block phone numbers, contacts, and emails on your iPhone or iPad - Apple Support


Should you still be unable to receive text messages from those particular contacts, you'll want to reach out to your carrier. They'd be in the best position to assist with SMS or MMS related conflicts.


Take care.

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Not receiving specific texts iPhone SE (2nd gen)

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