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headphones no longer work

Suddenly all wired headphones have stopped working. Three different pairs on three different iPhones, including a brand new 14 plus.


a pop up appears saying ‘is this lightning adapter connecting a pair of headphones’. It doesn’t matter whether you click Headphones or Other Device, no sound comes out.


Anyone else experienced or know how to fix? Thanks

iPhone 6 Plus

Posted on Jan 15, 2023 4:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2023 3:08 PM

Hello,

Try this:

1) Open the Control Center

2) Long press on the music controls

3) Select the output option (little up-arrow with circles)

4) Select headphones

Also see:

Use Apple headphones with your iPhone, iPad, and iPod 

If your headphones don‘t work with your iPhone, iPad, or iPod touch 

Good luck.

1 reply

headphones no longer work

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