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There is a shade of white covering part of the screen.

Why is this happening?

iPad (6th gen) WiFi

Posted on Jan 15, 2023 5:47 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2023 12:38 PM

Hello Desmond_Howard,


Based on the photo you've shared, your iPad will likely need to be serviced. While we can't speculate as to what may have caused this, we'd recommend having the device inspected. You can contact Apple Support to explore options, or find a local Apple Store or Apple Authorized Service Provider here: Find Locations


If needed, check out Get your iPhone, iPad, or iPod touch ready for service for steps to ensure your iPad is ready for service.


Regards.


3 replies
Question marked as Top-ranking reply

Jan 17, 2023 12:38 PM in response to Desmond_Howard

Hello Desmond_Howard,


Based on the photo you've shared, your iPad will likely need to be serviced. While we can't speculate as to what may have caused this, we'd recommend having the device inspected. You can contact Apple Support to explore options, or find a local Apple Store or Apple Authorized Service Provider here: Find Locations


If needed, check out Get your iPhone, iPad, or iPod touch ready for service for steps to ensure your iPad is ready for service.


Regards.


There is a shade of white covering part of the screen.

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