How do I reset my balance?

Hi there abdjalil,

We'll need you to clarify your question in order to help. Are you wanting to clear your Apple ID balance so that you can change the country for your Apple ID? If so, you'll need to spend the balance and follow the additional steps in the 'What to do before you change your country or region' section of this support article: Change your Apple ID country or region - Apple Support

If you're unable to spend your balance, we'd suggest reaching out to Apple Support directly. They're best-equipped to take a closer look and provide some additional guidance. This link will help you get started: Contact - Official Apple Support

If that's not the issue, please reply with what you're wanting to accomplish with your Apple ID balance exactly.

Thanks!