Check Apple Pay status

Connect Apple pay

Posted on Jan 15, 2023 9:19 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2023 1:14 PM

Hey there sheryn82,


Thanks for reaching out to the Apple Support Communities. To get started, are you trying to add a card to the Wallet app for use with Apple Pay? If so, check out the steps listed below that can help with setting up Apple Pay: Set up Apple Pay - Apple Support


To use Apple Pay, you need:
- A compatible device1 with the latest version of iOS or iPadOSwatchOS, or macOS.
- A supported card from a participating card issuer.
- An Apple ID signed in to your Apple device.

Learn if your country/region supports Apple Pay. To check if your card is compatible with Apple Pay, contact your card issuer.

How to add a debit or credit card on your iPhone
1. In the Wallet app, tap the Add button the add button.
- Tap Debit or Credit Card to add a new card.
- Tap Previous Cards to add a card that you used previously.
2. Tap Continue.
3. Follow the steps on the screen to add a new card.
4. Verify your information with your bank or card issuer. They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.
5. If you have a paired Apple Watch, you have the option to also add the card to your watch.


If unable to add a card to the Wallet app, check out the steps in this next resource that can help with troubleshooting the issue further: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support


1. Check that you're able to use Apple Pay:
- Contact your card issuer to see if they support Apple Pay.
- Update to the latest version of iOS or iPadOSwatchOS, or macOS.
- Make sure that you are in a supported country or region.
- Check that your device is compatible with Apple Pay.
2. Check for services outages or connection issues.
3. If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.


Let us know if that's able to help.


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 17, 2023 1:14 PM in response to sheryn82

Hey there sheryn82,


Thanks for reaching out to the Apple Support Communities. To get started, are you trying to add a card to the Wallet app for use with Apple Pay? If so, check out the steps listed below that can help with setting up Apple Pay: Set up Apple Pay - Apple Support


To use Apple Pay, you need:
- A compatible device1 with the latest version of iOS or iPadOSwatchOS, or macOS.
- A supported card from a participating card issuer.
- An Apple ID signed in to your Apple device.

Learn if your country/region supports Apple Pay. To check if your card is compatible with Apple Pay, contact your card issuer.

How to add a debit or credit card on your iPhone
1. In the Wallet app, tap the Add button the add button.
- Tap Debit or Credit Card to add a new card.
- Tap Previous Cards to add a card that you used previously.
2. Tap Continue.
3. Follow the steps on the screen to add a new card.
4. Verify your information with your bank or card issuer. They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.
5. If you have a paired Apple Watch, you have the option to also add the card to your watch.


If unable to add a card to the Wallet app, check out the steps in this next resource that can help with troubleshooting the issue further: If you can't add a card to Apple Wallet to use with Apple Pay - Apple Support


1. Check that you're able to use Apple Pay:
- Contact your card issuer to see if they support Apple Pay.
- Update to the latest version of iOS or iPadOSwatchOS, or macOS.
- Make sure that you are in a supported country or region.
- Check that your device is compatible with Apple Pay.
2. Check for services outages or connection issues.
3. If you see the message "Could Not Add Card" or "Invalid Card," contact your bank or card issuer.

Apple does not approve or decline cards for use with Apple Pay. If your card was declined, contact your bank or card issuer.


Let us know if that's able to help.


Have a great day!

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