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My iPhone fell in water and the Face ID is no longer working

My phone fell into water and the Face ID is not working anymore it says Face ID issue


[Edited by Moderator]

iPhone 11 Pro Max, 16

Posted on Jan 16, 2023 3:05 AM

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Question marked as Top-ranking reply

Posted on Jan 16, 2023 3:10 AM

That's a heavy problem. Liquid damage can cause internal corrosion in your device's internal components.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options depending on the problem's seriousness.

Regards

Giulio


(*) You can do it:



1 reply
Question marked as Top-ranking reply

Jan 16, 2023 3:10 AM in response to natt129

That's a heavy problem. Liquid damage can cause internal corrosion in your device's internal components.

I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options depending on the problem's seriousness.

Regards

Giulio


(*) You can do it:



My iPhone fell in water and the Face ID is no longer working

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