Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t cancel my Subscription

I have a subscription to my account and I can’t have it canceled due to some reason.. it’s says I should do that on the App Store but I can’t see that in there to cancel it.

iPhone 7 Plus, iOS 14

Posted on Jan 16, 2023 4:49 AM

Reply
Question marked as Best reply

Posted on Jan 16, 2023 9:47 AM

Please click on this link to learn how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.


If the subscription that you want to cancel is not listed – Apple Support (UK)

If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the support article. --> Apple Support


If you still have problems:


Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ Contact Apple for support and service - Apple Support



1 reply
Question marked as Best reply

Jan 16, 2023 9:47 AM in response to wolfs144

Please click on this link to learn how to cancel a subscription from Apple ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• If you don't have an Apple device, see the options near the bottom of the support document.


If the subscription that you want to cancel is not listed – Apple Support (UK)

If you still can't find a subscription, contact Apple Support using this issue-specific link at the end of the support article. --> Apple Support


If you still have problems:


Click here ➔ Choose your country or region - Official Apple Support Select your country, then a product.


Or: Contact Apple for support and service ➔ "See a list of Apple phone numbers around the world."

Click here ➔ Contact Apple for support and service - Apple Support



I can’t cancel my Subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.