Locked out of apple

Why can I not download anything now ? It says “ your account has been locked”

iPhone 12, iOS 16

Posted on Jan 16, 2023 9:24 AM

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Question marked as Top-ranking reply

Posted on Jan 16, 2023 9:24 AM

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


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The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 16, 2023 9:24 AM in response to ashly61

Hello,


If you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked", you must contact Apple for help. This is not something you can fix yourself. Apple provides this contact link for this specific issue --> Apple Support .


__

The above is based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


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