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cannot change appstore country

want to change country on app store as i have credit of 1 ruppes i dont want to spend on anything so pls change my country

iPhone 12 Pro Max, iOS 16

Posted on Jan 16, 2023 11:17 AM

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Question marked as Best reply

Posted on Jan 16, 2023 12:27 PM

In the interest of full disclosure, Apple in fact officially documents multiple ways for you to be able to empty account balance. However, I have noticed that posting my usual, conscientiously complete response is frequently considered to exceed what is regarded to be a good response to your question, so I am including my personally preferred reply separately.

--o--


Read this support article for full information about requirements for changing your Apple ID country or region --> Change your Apple ID country or region - Apple Support . Although it only mentions one way to empty account balance, there are actually three valid ways; all of them are part of official Apple Support documentation:


1) Spend it:

If your store credit is less than the cost of a single item and you still have a valid payment method such as a credit card for your old country, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.


2) Ask Apple to keep it:

You can use one of these methods to ask Apple to remove the balance and keep it:

● Click here --> Choose your country or region - Official Apple Support Select your country, then a product such as billing. If you do not see your country, see if there is an "other" listing for that region. If you don't see an option that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

● Call Apple Support --> Contact Apple for support and service - Apple Support

● Click on this link and fill out the form if the above two contact options are not available --> Media Services - Contact Us - Official Apple Support


3) The article: Check your Apple Account balance - Apple Support has a section titled, "If you have an Apple Account balance that you can't use". You can ask for a refund, but only under very specific conditions and locations to the extent that I have yet to see anybody respond saying they have used this method. Still, the document itself says it's an option for some if they have "unused Apple Accout balance".



2 replies
Question marked as Best reply

Jan 16, 2023 12:27 PM in response to ishav257

In the interest of full disclosure, Apple in fact officially documents multiple ways for you to be able to empty account balance. However, I have noticed that posting my usual, conscientiously complete response is frequently considered to exceed what is regarded to be a good response to your question, so I am including my personally preferred reply separately.

--o--


Read this support article for full information about requirements for changing your Apple ID country or region --> Change your Apple ID country or region - Apple Support . Although it only mentions one way to empty account balance, there are actually three valid ways; all of them are part of official Apple Support documentation:


1) Spend it:

If your store credit is less than the cost of a single item and you still have a valid payment method such as a credit card for your old country, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.


2) Ask Apple to keep it:

You can use one of these methods to ask Apple to remove the balance and keep it:

● Click here --> Choose your country or region - Official Apple Support Select your country, then a product such as billing. If you do not see your country, see if there is an "other" listing for that region. If you don't see an option that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

● Call Apple Support --> Contact Apple for support and service - Apple Support

● Click on this link and fill out the form if the above two contact options are not available --> Media Services - Contact Us - Official Apple Support


3) The article: Check your Apple Account balance - Apple Support has a section titled, "If you have an Apple Account balance that you can't use". You can ask for a refund, but only under very specific conditions and locations to the extent that I have yet to see anybody respond saying they have used this method. Still, the document itself says it's an option for some if they have "unused Apple Accout balance".



cannot change appstore country

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