You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lock appears on top of iPad screen

How can I remove the lock on the iPad screen?

iPad Pro, iPadOS 15

Posted on Jan 17, 2023 7:25 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2023 7:33 AM

It's hard to tell from your description but you may be encountering the Activation Lock for iPhone, iPad, and iPod touch - Apple Support feature, related to iCloud - Find My - Apple . Activation Lock is designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.


Click on this link to learn how to remove Activation Lock --> How to remove Activation Lock - Apple Support



1 reply
Question marked as Top-ranking reply

Jan 17, 2023 7:33 AM in response to Cafechique

It's hard to tell from your description but you may be encountering the Activation Lock for iPhone, iPad, and iPod touch - Apple Support feature, related to iCloud - Find My - Apple . Activation Lock is designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.


Click on this link to learn how to remove Activation Lock --> How to remove Activation Lock - Apple Support



Lock appears on top of iPad screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.