Today I downloaded the APP Genie - GPT AI Chatbot from the AppStore

Today, I downloaded the APP Genie - GPT AI Chatbot from the AppStore. It was the free for 3 days but most expensive version.

The reason: It is free for the first three days.

I checked a few things in German, and after it answered to my question (in German) that yes, beans can be eaten raw, I de-installed it on the same day.

When I went into my name to also quit the subscription. Now I see that it will stop only on 2024/01/17 in other words it will or has billed me 100 $.

How can I tell Apple to not pay or to take this back because I cancelled the same day and was promised that it does not cost the first three days? What other way if not possible?

Thank you for your kind answer.

Ernest (Switzerland)


Posted on Jan 17, 2023 8:22 AM

Reply

Similar questions

2 replies

Jan 18, 2023 1:43 PM in response to frankswiss

Hello frankswiss,


Have you checked to see if they have charged your account yet? If so, you can request a refund using this link: If you want to cancel a subscription from Apple.


If you are not charged, you can verify whether or not the subscription is cancelled. From the link we shared above, it has the following section.

How to cancel a subscription on your iPhone or iPad
1: Open the Settings app.
2: Tap your name.
3: Tap Subscriptions.
4: Tap the subscription.
5: Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

As it says in step 5 above, if you see no Cancel Subscription button then you have already cancelled it.


Reach back out if you have any questions.



Take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Today I downloaded the APP Genie - GPT AI Chatbot from the AppStore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.