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Running iOS 16.1.2 an iPhone 13, I am often wondering why it shows I am connected on 4G or LTE when in Setting the Wifi network is showing as connected. When I disable mobile data, the WiFi connection works (drafting this message), but no icon…
iPhone 13, iOS 16
Hello Alain Joaris,
Let's use the steps below to get your iPhone 13 updated to the latest version of iOS:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps in this resource: Update your iPhone or iPad - Apple Support
If you have already updated, let's restart using the steps below: Restart your iPhone - Apple Support
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Updating and restarting can sometimes help address odd behaviors.
Should that still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this behavior further.
Take care.
Hello Alain Joaris,
Let's use the steps below to get your iPhone 13 updated to the latest version of iOS:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps in this resource: Update your iPhone or iPad - Apple Support
If you have already updated, let's restart using the steps below: Restart your iPhone - Apple Support
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Updating and restarting can sometimes help address odd behaviors.
Should that still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this behavior further.
Take care.
Wifi icon not showing, but connected to Wifi
