Screen time
I’m the family organiser, my sims screen time data isn’t showing. It just hangs and tries to load.
what is the issue here ?
thanks.
Question marked as
User profile for user:
srbwanderer
User level:
Community Specialist
Hello phil211277,
The first thing we recommend in cases like this is to power cycle the iPhone using these instructions: Restart your iPhone - Apple Support While simple, this can refresh the iOS, apps and connections.
If the rest of the Screen Time data seems correct, if you have App Limits set up, turn off the limit for Sims. Then toggle it back on. This can help reset that connection.
Toggle Screen Time off and back on can also reset the connection to all the apps and help resolve an issue like this.
You also want to be sure you are running the latest iOS. This insures all app updates and bug fixes are installed. Just as a reminder, here are the different ways available to update iOS: Update your iPhone or iPad - Apple Support
Be sure to follow the instructions on how to make a backup of your data before updating.
Have a good day.