Can’t receive text messages from companies

Hello jaquana07,

This page can help provide assistance for the texts not being received: If you can't send or receive messages on your iPhone or iPad - Apple Support

If you receive messages on one device but not the other

If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple ID instead of your phone number. To check if your phone number is set to send and receive messages, go to Settings > Messages, and tap Send & Receive.

If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number. You can also set up Text Message Forwarding so you can send and receive MMS and SMS messages on all of your Apple devices.

If you have issues with Messages after you set up a new device

If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:

1. Update your device to the latest version of iOS or iPadOS if needed.

2. In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.

3. In the Settings app, tap Messages. Turn iMessage off and then back on.

4. Tap Send & Receive.

5. Tap the phone number that you want to use with Messages.

If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings.

If you continue to have issues receiving texts and they're primarily SMS/MMS ones (green bubble), you may try reaching out to your mobile carrier as well for assistance/guidance.

Cheers.