Nail glue. On new iPad 9

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Nail glue. On new iPad 9

Hi I have no clue what to do.My 9yr old granddaughter got an iPad 9 for Xmas she was absolutely thrilled. However she had also gotten fake nails and unbeknownst to myself, I have just discovered she has gotten nail glue in many spots all over her iPad 9 screen.

Unfortunately I had not yet gotten a screen protector on it, but It does have a kids protective case.

How can I remove this glue safely without damaging the screen. There are dots and smears from where she had tried to wipe it off. Please help a Nan out or should I take it to an apple store?

(I did try taking photo but it doesn't show up)

Thank you inadvance.

**And I've logged in here under my I'd not my granddaughters as I said her iPad is the Ipad 9 2022, this was not listed in the change device section.**

iPad Air 3

Posted on Jan 17, 2023 7:57 PM

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Answer 1

Jan 19, 2023 10:48 AM in response to deanne195

Hello deanne195,

Thanks for choosing the Apple Support Communities. Generally, when an Apple product needs cleaned, we suggest following:

How to clean your Apple products - Apple Support

With that being said, nail glue would be an extenuating circumstance that wouldn't be able to be cleaned off in traditional ways. Needless to say, removing nail glue may be a little more tricky. For that reason, we suggest reaching out to Apple Support to look at your possible service options. Click the link below to get started.

Apple Support

We hope this helps.

Cheers!

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Nail glue. On new iPad 9

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