blocked face time

I did not use my Face Time for a while on my minipad, then I found it blocked. Could you please unblock it because it was very useful to me. Thank you for taking care of my appeal

iPad mini, iOS 9

Posted on Jan 17, 2023 8:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2023 3:54 PM

Hello rafierizk,


Welcome to Apple Support Communities!

We want to help you get signed in so you can use FaceTime.

Use these steps first to help us isolate and resolve the issue:

"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
  2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly."

This Apple Support page has the full details and more steps to take: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If the issue continues, please reach out to an Apple Support Advisor for further assistance so they can look into the account details: Get Support


We hope this helps to get FaceTime working as expected again.

Cheers!


3 replies
Question marked as Top-ranking reply

Jan 19, 2023 3:54 PM in response to rafierizk

Hello rafierizk,


Welcome to Apple Support Communities!

We want to help you get signed in so you can use FaceTime.

Use these steps first to help us isolate and resolve the issue:

"Check your device settings

  1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
  2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly."

This Apple Support page has the full details and more steps to take: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


If the issue continues, please reach out to an Apple Support Advisor for further assistance so they can look into the account details: Get Support


We hope this helps to get FaceTime working as expected again.

Cheers!


Jan 19, 2023 3:18 PM in response to Sparks0829

I have the FaceTime on my MiniPad. When I tried to open the app it was not working. I opened the setting and clicked on FaceTime and found it "Blocked". I opened the app and logged out then tried to log in again, but I got the message "Unable to connect to Facetime server". I had got a message earlier from Apple that FaceTime would be blocked for not using it for long time. I do not know how to unblock it. Thank you for your help.

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blocked face time

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