Can’t change location
Why is my location not changing using my laptop after updating the iOS 16.2
iPhone XR
Question marked as
Top-ranking reply
sulley20 Said:
"Can’t change location: Why is my location not changing using my laptop after updating the iOS 16.2"
-------
Please Clarify your Post:
How exactly is "location" taking a role in "updating" here? Have you relocated? If so, you need to zero-out your balance to make the change. Note that all purchased Apple Store items will be lost, if changed.
Zeroing-Out the Balance:
Purchase something that is more than what is in your account. Or, contact an Apple Rep over-the-phone, requesting assistance, asking that they zero-out the balance, then change your location to where it should be..
Apple Support Contact Info:
- Contact Us - Choose Locations
- Proceed from there as necessary
- Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)