Unlock iPhone

Hi, I lent my spare iphone 6s to someone as theirs had broken. I now have the phone back but it has a 6 digit passcode and someone else's apple ID - not the person I lent it to.


Unfortunately the person I lent it to is not contactable so is there a way to unlock the phone?


Thanks



iPhone 6s

Posted on Jan 17, 2023 9:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2023 10:00 PM

glenndechamonix Said:

"Unlock iPhone: [...]Unfortunately the person I lent it to is not contactable so is there a way to unlock the phone? Thanks"

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Contact Apple Support.

Only the person logged in can log themselves out of it. So, take this up with Apple, have been stollen, an not longer being able to get in. Likely, you'd need an original proof of purchase for this.


In Depth...

Troubleshooting a Locked iPhone:

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 
1 reply
Question marked as Top-ranking reply

Jan 17, 2023 10:00 PM in response to glenndechamonix

glenndechamonix Said:

"Unlock iPhone: [...]Unfortunately the person I lent it to is not contactable so is there a way to unlock the phone? Thanks"

-------


Contact Apple Support.

Only the person logged in can log themselves out of it. So, take this up with Apple, have been stollen, an not longer being able to get in. Likely, you'd need an original proof of purchase for this.


In Depth...

Troubleshooting a Locked iPhone:

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

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