Email alias

I set up an email Alias. Now it says that address is unavailable

iPhone SE, iOS 16

Posted on Jan 17, 2023 9:46 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2023 8:17 PM

Tegajore Said:

"Email alias: I set up an email Alias. Now it says that address is unavailable [...]I’m just wondering if there’s anyone I can ask to verify."

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Verifying a Used Alias:


Contact Apple Support:

These are User-to-User forums. No one here would be able to verify what account exists or do not exist. So, contact Apple Support, seeing if they can assist you with the answer.

Apple Support Contact Us Info: 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
3 replies
Question marked as Top-ranking reply

Mar 5, 2023 8:17 PM in response to Tegajore

Tegajore Said:

"Email alias: I set up an email Alias. Now it says that address is unavailable [...]I’m just wondering if there’s anyone I can ask to verify."

-------


Verifying a Used Alias:


Contact Apple Support:

These are User-to-User forums. No one here would be able to verify what account exists or do not exist. So, contact Apple Support, seeing if they can assist you with the answer.

Apple Support Contact Us Info: 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Jan 19, 2023 11:09 AM in response to Tegajore

Hello Tegajore,


More information may be needed to help with this issue. To verify, are you referring to an iCloud email address/alias? If so, check out this link to make sure when you created the alias, that it was created correctly: Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support.


Create an email alias
1. In Mail on iCloud.com, click the Settings button at the top of the Mailboxes list, then choose Preferences.
2. Click Accounts, then click “Add an alias.”
3. Provide the requested information:
• Alias: The text you provide becomes the email address (alias@icloud.com). An alias must contain between 3 and 20 characters.
• Full Name: The name you provide appears in the From field of the messages you send.
• Label: Aliases are listed alphabetically by label.
4. Click Add, then click Done.


If so, after the alias was created, did you use it and send email with it? This can indicate that the email setup did fully complete.


Did you potentially delete your iCloud email alias? Steps for deleting are at the bottom of the page we linked to. If anyone else has access to your Apple ID and password, is it possible they deleted it?


If you are referring to a different type of email alias, reply and include that information in your reply. This can allow others in the Apple Support Communities to know what to offer correct troubleshooting steps for.


Best wishes!

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