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What are those black dots on the screen?

I just bought a second hand iPhone XS Max and I noticed that the screen has some little black points in the screen? Someone knows what is?

iPhone XS Max

Posted on Jan 18, 2023 5:23 AM

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1 reply

Jan 19, 2023 1:47 PM in response to Turboporro

Hi Turboporro,


Does your iPhone happen to have a screen protector on it? If so, remove it to see if the spots are on the screen itself or the screen protector. If the spots are on the screen itself, you may be able to get rid of them by cleaning your iPhone. This article has information on how to clean it: Cleaning your iPhone.

iPhone SE (2nd and 3rd generation), iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7

Clean your iPhone immediately if it comes in contact with anything that might cause stains or other damage — for example, dirt or sand, ink, makeup, soap, detergent, acids or acidic foods, or lotions. Follow these guidelines:

• Unplug all cables and turn off your iPhone.
• Use a soft, slightly damp, lint-free cloth — for example, a lens cloth.
• Avoid getting moisture in openings.
• Don’t use cleaning products or compressed air.

Your iPhone has a fingerprint-resistant oleophobic — oil repellent — coating. On iPhone 8 and later, the coating is on the front and back. This coating wears over time with normal use. Cleaning products and abrasive materials will further diminish the coating and might scratch your iPhone.

If the issue persists, the best step would be to get your iPhone inspected at an Apple Store or an Apple Authorized Service Provider. If needed, this link will help you find a store:

Choose Your Country or Region. If you'd prefer, you can reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Contact Apple Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

What are those black dots on the screen?

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