bobbymaria Author

Level 1

4 points

Trying to erase my iMac prior to getting rid of it, but the erase button is greyed out.

How to restore the grey button.

Posted on Jan 18, 2023 6:37 AM

Reply

Top-ranking reply

Level 10

224,904 points

Posted on Jan 18, 2023 6:38 AM

Follow the instructions here: What to do before you sell, give away, or trade in your Mac - Apple Support

View in context

Similar questions

how to reset my imac without erase assistant my imac is a 2017 Ventura 13.61.1 and does not have the erase assistant properties. I want to sell it on and therefore wish to delete and complete reset the computor
4760 1
Erase all content not supported How do i reset my iMac if when I hit the erase all I get erase assistant is not supported on this Mac?
5514 1
erase assistant is not available on this IMAC How do I erase my iMac if it says erase assistant is not available on this iMac?
1335 1

2 replies

Top-ranking reply

Level 10

224,904 points

Jan 18, 2023 6:38 AM in response to bobbymaria

Follow the instructions here: What to do before you sell, give away, or trade in your Mac - Apple Support

Reply

bobbymaria Author

Level 1

4 points

Jan 19, 2023 5:25 AM in response to KiltedTim

I've tried everything they say but the erase button will not work. It remains grey.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trying to erase my iMac prior to getting rid of it, but the erase button is greyed out.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up