Trade-in for myself and someone else

If I buy myself and my boyfriend a new phone can I trade-in both mine and his old iPhone? Or can I only get credit for his since it’s not mine or under my account?

Posted on Jan 18, 2023 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2023 1:52 PM

Hi Julii_

Welcome to the Apple (user-to-user) Community.


Re: can I trade-in both mine and his old iPhone?


To be quite sure, you would need to check with someone working at Apple.


No-one here in the Community can speak for, or make a promise for Apple.

We are all Apple users, like yourself.

We'd like to help, however.


When making an online iPhone purchase, there are opportunities to "chat with a specialist" and a specialist would likely be the best person to ask.


Else: On Apple's "Trade-in" webpage

Trade in with Apple Trade In - Apple


In the Frequently asked questions at the bottom:

says:

Q "Can I trade in more than one device at a time?

A You can trade in as many devices as you like,

but we accept only one device per transaction".


Q "Do I have to provide proof of purchase for the device I’m trading in?

A No, proof of purchase is not required to trade in a device with Apple Trade In".

_______________________________________________

If needed:

Other support options:


Apple Store Customer Service at 1‑800‑MY‑APPLE 


Shopping help: Help - Apple

or

Payment & Security - Shopping Help - Apple


or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

3 replies
Question marked as Top-ranking reply

Jan 19, 2023 1:52 PM in response to Julii_

Hi Julii_

Welcome to the Apple (user-to-user) Community.


Re: can I trade-in both mine and his old iPhone?


To be quite sure, you would need to check with someone working at Apple.


No-one here in the Community can speak for, or make a promise for Apple.

We are all Apple users, like yourself.

We'd like to help, however.


When making an online iPhone purchase, there are opportunities to "chat with a specialist" and a specialist would likely be the best person to ask.


Else: On Apple's "Trade-in" webpage

Trade in with Apple Trade In - Apple


In the Frequently asked questions at the bottom:

says:

Q "Can I trade in more than one device at a time?

A You can trade in as many devices as you like,

but we accept only one device per transaction".


Q "Do I have to provide proof of purchase for the device I’m trading in?

A No, proof of purchase is not required to trade in a device with Apple Trade In".

_______________________________________________

If needed:

Other support options:


Apple Store Customer Service at 1‑800‑MY‑APPLE 


Shopping help: Help - Apple

or

Payment & Security - Shopping Help - Apple


or

Apple phone numbers around the world

:Contact Apple for support and service - Apple Support


All the best :-)

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Trade-in for myself and someone else

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