Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ChronicPainForMyself
ChronicPainForMyself Author
User level: Level 1
5 points

How do I update my macbook pro when i can't find the update in the app store?

I been trying to update my mac to at least sierra from El capitan? However when I go to update it I'm unable to find the update even when i search up Sierra in the app store. It's also not in system preferences. I don't care very much about what is on the mac right now I just need Sierra or higher to run a program. The model is a MacBook Pro (Retina, 13-inch, Mid 2014) with version 10.11.6 (15G22010).


MacBook Pro 13″, OS X 10.11

Posted on Jan 18, 2023 6:32 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
198,461 points

Posted on Jan 18, 2023 7:23 PM

ChronicPainForMyself Said:

"How do I update my macbook pro when i can't find the update in the app store?"

-------


Updating the macOS:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
198,461 points

Jan 18, 2023 7:23 PM in response to ChronicPainForMyself

ChronicPainForMyself Said:

"How do I update my macbook pro when i can't find the update in the app store?"

-------


Updating the macOS:


Determining which Update(s) will Install:

I. Verify Compatibility:

A. Start Here: Learn About Compatibility and how to Identify your Specific Mac Model - Apple Support


B. How to Verify:

I Reveal your Model:

What is the Model of your Mac? To find out...

  1. Go to: Apple menu
  2. Click: About this Mac
  3. View: Second Line-Down

then...


II. Compare the Results:

See if the Model you found is shown here:


III. If Compatible:

Back Up your Mac First:  Be certain you Create a Time Machine Backup of your Mac, so that way you can have something to restore your Mac from, should anything go wrong with the reconfiguration.

Reply

How do I update my macbook pro when i can't find the update in the app store?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up