Face ID not working

My Face ID is suddenly not working

iPhone X, iOS 16

Posted on Jan 18, 2023 11:58 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2023 9:32 AM

Greetings hiteshpatil,


You found a great article If an alert says Face ID has been disabled on your iPhone or iPad Pro. However, if that’s not the message you’re seeing, Here are the steps we’d recommend - If Face ID isn't working on your iPhone or iPad Pro

We’ve summarized them below but the article has much more detail on each. 

1. Check for updates
2. Check you Face ID settings
3. Check that nothing is covering the TrueDepth camera
4. Make sure that your face isn't blocked
5. Make sure that you're facing the TrueDepth camera
6. Restart your device
7. Add an alternate appearance
8. Reset Face ID
9. Get service


Thanks. 

1 reply
Question marked as Top-ranking reply

Jan 21, 2023 9:32 AM in response to hiteshpatil

Greetings hiteshpatil,


You found a great article If an alert says Face ID has been disabled on your iPhone or iPad Pro. However, if that’s not the message you’re seeing, Here are the steps we’d recommend - If Face ID isn't working on your iPhone or iPad Pro

We’ve summarized them below but the article has much more detail on each. 

1. Check for updates
2. Check you Face ID settings
3. Check that nothing is covering the TrueDepth camera
4. Make sure that your face isn't blocked
5. Make sure that you're facing the TrueDepth camera
6. Restart your device
7. Add an alternate appearance
8. Reset Face ID
9. Get service


Thanks. 

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Face ID not working

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