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I cannot get do not disturb to turn off after latest update. I have an iPhone 8

I cannot get do not disturb to turn off after latest update. I have an iPhone 8


iPhone 8

Posted on Jan 19, 2023 10:02 AM

Reply
4 replies

Jan 21, 2023 2:37 PM in response to emusic131

Hi emusic131,


Thanks for contacting Apple Support Communities!


We understand that you're unable to turn off Do Not Disturb on your iPhone. Are you attempting to turn it off via the Control Center or Settings?


In Control Center, you can enable or disable Focus: Access Control Center on your iPhone - Apple Support

"iPhone X and later

  • To open Control Center, swipe down from the top-right corner of your screen. 
  • To close Control Center, swipe up from the bottom of the screen or tap the screen. 

If you swipe too close to the top-center of your screen, you might open Notification Center instead of Control Center."


Check out this resource which explains how to use Focus, previously known as Do Not Disturb in earlier iOS versions: Use Focus on your iPhone or iPad - Apple Support


We hope this helps.


Cheers!



Jan 22, 2023 12:46 PM in response to emusic131

Hi emusic131,


We'd like to get some clarification. If you're using an iPhone 8 and the latest software version, iOS 16.2, you'd access Control Center by swiping down from the top-right corner of the display. Can you clarify your exact software version from Settings > General > About?


Can you also let us know more about what's happening when you said you can't turn Do Not Disturb off? These details will help us work out the steps you'll need to take, but if you haven't already, try tapping Settings > Focus and then try turning Do Not Disturb off from there. How does it go when you try that? Use Focus on your iPhone or iPad - Apple Support


Take care.

I cannot get do not disturb to turn off after latest update. I have an iPhone 8

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