User profile for user: FishTankk
FishTankk Author
User level: Level 1
5 points

My Macbook pro will not boot up completely

I was trying to boot up my Macbook yesterday, however when the apple logo appeared on the screen. There was no loading bar or chime and after a few seconds the laptop shut down and immediately turned back on after another few seconds, and this cycle repeated. I have bootcamp installed on my Macbook, so I tried switching to windows, however when I did, it did the same thing except this time without the apple logo but instead just a black screen. I have try turning on Mac recovery mode, but the same loop happened. I also tried just shutting the Macbook down and turning it back on, but once again nothing changed. It’s been a day now and I’m honestly very frustrated because nothing like this has happened in my over a year of owning this laptop and I feel like I’ve exhausted many options at this point. I would appreciate any useful advice, suggestions, and possible fixes. Thank you

MacBook Pro

Posted on Jan 19, 2023 11:36 AM

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User profile for user: Miche11e_P
Miche11e_P
User level: Community Specialist

Posted on Jan 21, 2023 4:32 PM

Hi FishTankk,


Thanks for contacting Apple Support Communities!


We understand that your Mac won't start past the Apple logo.


We would suggest that you remove any non essential peripheral devices connected to your Mac and restart it again, if you haven't already. You can also follow the additional troubleshooting steps outlined here to help isolate this behavior further: If your Mac starts up to an Apple logo or progress bar - Apple Support

"If your Mac is stuck on this screen or keeps restarting

If startup never progresses beyond an Apple logo or progress bar:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
  3. Turn your Mac back on. 
  4. If the issue persists, press and hold the power button until your Mac turns off. Then unplug all nonessential accessories from your Mac, including printers, drives, and USB hubs. You could have an issue with one or more of those devices or their cables. 
  5. Turn your Mac back on.
  6. If the issue persists, once again press and hold the power button until your Mac turns off. 
  7. Repair your startup disk as described in How to repair a Mac disk with Disk Utility.
  8. If the issue persists, reinstall macOS from macOS Recovery.

If you need help, contact Apple Support."


We hope this helps you.


Take care!

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Question marked as Top-ranking reply
User profile for user: Miche11e_P
Miche11e_P
User level: Community Specialist

Jan 21, 2023 4:32 PM in response to FishTankk

Hi FishTankk,


Thanks for contacting Apple Support Communities!


We understand that your Mac won't start past the Apple logo.


We would suggest that you remove any non essential peripheral devices connected to your Mac and restart it again, if you haven't already. You can also follow the additional troubleshooting steps outlined here to help isolate this behavior further: If your Mac starts up to an Apple logo or progress bar - Apple Support

"If your Mac is stuck on this screen or keeps restarting

If startup never progresses beyond an Apple logo or progress bar:

  1. Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
  2. Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
  3. Turn your Mac back on. 
  4. If the issue persists, press and hold the power button until your Mac turns off. Then unplug all nonessential accessories from your Mac, including printers, drives, and USB hubs. You could have an issue with one or more of those devices or their cables. 
  5. Turn your Mac back on.
  6. If the issue persists, once again press and hold the power button until your Mac turns off. 
  7. Repair your startup disk as described in How to repair a Mac disk with Disk Utility.
  8. If the issue persists, reinstall macOS from macOS Recovery.

If you need help, contact Apple Support."


We hope this helps you.


Take care!

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My Macbook pro will not boot up completely

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