Jab876 Said:
"Everything just vanished off my IPhone I’m next to tears.Is it possible to restore files that were not backed up?If so how?"
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For reference...
Recovering Lost Data:
If you cannot upload data, then it is gone, if not backed up. So, look in a place would would have backed it up. Elsewise, it is gone. For example, here is how you would troubleshoot Photos and Videos:
Locating Lost Photos and Videos:
I. Enable Photos and Contacts in iCloud:
On the iPhones, enable Contacts in iCloud.
On the iPhone:
- Go to: Settings
- Tap: Your Name (Top Item)
- Tap: iCloud
- Tap: Photos (so that it is green)
- Tap: Contacts (so that it is green)
II. Troubleshooting Deleted Photos:
Three Things to Try:
A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support
B. Check iCloud, Directly:
Go here, and see if they reside in iCloud: https://www.icloud.com/photos
C. Where Else to Check:
- PC
- PDA
- eMail
- Mac Device
- Cloud Storage
- Android Phone
- USB Flash Drive
- External Hard drive
- Secure Digital Card
- Compact Flash Card