locked out of phone

Electronica1980 Said:

"locked out of phone: I am locked out of my phone can't open from lock screen"

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Troubleshooting a Locked iPhone:

Hold it Right There!

Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.

No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through 

Electronica1980 Said:

"locked out of phone: I am locked out of my phone can't open from lock screen"

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Troubleshooting a Locked iPhone:



Is this a Used Item that you Purchased?

If so, I'd say you've been scammed, though a full assumption on my part.

• Take this up with the Original Owner:

This is a user-to-user support forum - no one here can change any of that. So, contact the original owner, and have them log out of it. If they cannot log out of it, then it is useless to you.

• If Purchased off of a Web site (i.e. eBay)

Contact the site, and ask that the seller be held accountable and that you get your money back.

• Take this as a learning experience:

The next time you purchase an Apple device, then make sure that you can log into it. For an iPhone, have the original user use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Request that you are able to log into it, and assign it to your account, prior to hading over the money. If the seller dis-abides by those rules, then do not proceed with the purchase.

What happens when you enter the passcode on your iPhone to get to the Home Screen? Is your iPhone Disabled or Unavailable? Please provide more details for a better and resolution oriented response. Thanks.

Axel F.