Can’t find important folder

I added an email from my Google account to the important folder . Now I can’t find it. I just saw a solution here but my interface is different

iPhone XR, iOS 16

Posted on Jan 20, 2023 12:38 AM

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1 reply

Jan 22, 2023 1:10 PM in response to ZootOJ

Hello ZootOJ,


Just to clarify, are you unable to find the email itself, or the entire folder? Is this happening in the Apple Mail app, or another email application? That information will help us proceed.


If you need help locating an email, please check out this link, which has information on how to search for email in Mail on iPhone, and may help: Search for email in Mail on iPhone


Search for text in an email

1. From a mailbox, swipe down to reveal the search field, tap it, then type the text you’re looking for.
2. Choose between searching all mailboxes or the current mailbox above the results list.
3. Tap search, then tap an email in the results list to read it.

Mail searches the address fields, the subject, the email body, documents, and links. The most relevant emails appear in Top Hits above the search suggestions as you type.


For more information on using and managing folders and mailboxes on iPhone, please check out this link, which has some information that may be helpful: Use mailboxes to organize email on your iPhone or iPad


Thanks!

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Can’t find important folder

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