Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Iphone 14 Missing Add eSim and Add cellular plan options

I have got a new iPhone 14 and wanted to get a new eSIM. However, I found that there is no "Add Cellular Plan" option nor "add eSIM" option. I was trying to scan the eSIM code provided by carrier and failed to do so. That was when I discovered these options missing. As if this phone does not allow eSIM at all.

iPhone 14 Plus, iOS 16

Posted on Jan 20, 2023 3:37 AM

Reply

Similar questions

3 replies

Sort By:

Level 1

4 points

Jan 20, 2023 8:47 AM in response to Raicya

Hello,

I did not get it. What is the relation between Roaming and eSIM ?

I want the eSIM option. It is not there.

Thanks

Reply

Level 10

209,427 points

Jan 20, 2023 8:41 AM in response to AbNour

Go to Settings -> Mobile Data -> turn On Mobile Data.

Then tap Mobile Data Options -> Roaming ON.

Reply

Level 10

209,724 points

Jan 20, 2023 8:49 AM in response to AbNour

What is the model number of the phone?

Where did you get it?

Reply

Iphone 14 Missing Add eSim and Add cellular plan options

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up