my apple music isnt working

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Level 1

4 points

my apple music isnt working

every time i try to play a song, the first image pops up, or if i go to my library that has previously had music added in it, the second image pops up. but it doesn’t say anything about me not paying the subscription? so im wondering if the subscription has ran out and i didn’t pay it or if its just acting up. it was working yesterday and started doing this 2 hours ago. i powered off my phone and retried and its still not working.

iPhone 11, iOS 16

Posted on Jan 20, 2023 5:36 AM

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Answer 1

Jan 20, 2023 6:16 AM in response to alivia555

Maybe you are not connected to the internet.

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Answer 2

alivia555 Author

Level 1

4 points

Jan 20, 2023 5:06 PM in response to SravanKrA

thanks fam you didn’t help a bit

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my apple music isnt working

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